Duke of London Palm Springs Hoodie

Please use the below as a general guide. We stock a range of labels so sizing may vary. Please see product description for further sizing information or send us an email and we will be able to assist you.

Some items will have exact measurements of the sizes in their description, please note these are flat measurements of the garment in centimetres. Please check our returns policy before purchasing to avoid disappointment.

True to size garments generally mean that if your child is 3 years of age his ideal fit would be a size 3. As we know all children come in different shapes and sizes. If your child happens to be taller than the "suggested" height for his range you may need to size up. If your child is in between sizes we recommend sizing up. Remember your child can always grow into an item if it is too big.

Alphabet Soup

Band of Boys

Huxbaby

Indie Kids

Kapow Kids

Boys t-shirts

Boys denim shorts

shorts in the range can run slightly small

Overalls (3 adjustable buttons)

can run slightly small

Baby Rompers

Boys Swim Trunk

Sun hat

Rock Your Baby

Sunday Soldiers

T-shirts and jumpers are true to size. You may find the surf trackies and shorts to be on the smaller side.

Tiny Tribe

We find Tiny Tribe to be slightly on the smaller side. T-shirts are meant to be worn fitted. You can comfortably size up for a more relaxed fit.

TINY TRIBE baby size guidelines.

TINY TRIBE kid size guidelines.

We find Tiny Tribe to be slightly on the smaller side. T-shirts are meant to be worn fitted. You can comfortably size up for a more relaxed fit.

Vans

DELIVERY POLICY

Threads for Boys will endeavour to dispatch your parcel within 24 - 48hrs after you place your order. However, please be aware that actual delivery times will vary depending on where you live within Australia. You will receive a fulfilment email with tracking details once your order has been dispatched. We cannot guarantee a certain delivery date.

It is the customer’s responsibility to provide the correct shipping/delivery address for an order.  If the wrong delivery address is provided, Threads for Boys cannot offer reimbursement for this package.

Parcels that have been taken to a popshop collection point will only be held for 5 days, after this time they will be returned to Threads for Boys. You will be charged a reshipping and/or restocking fee.

Please note: Shipping days do not include public holidays or weekends and severe weather.  We are not responsible for lost or stolen packages or packages delayed in transit.

AUSTRALIA WIDE POSTAGE & HANDLING

FREE Regular Delivery for orders over $50 within Australia
$7.95 for REGULAR DELIVERY within Australia
$11.95 for EXPRESS DELIVERY within Australia

DELIVERY ESTIMATES

Please note that the below are only estimated times. We cannot control or guarantee your delivery to arrive before or on a specific date. If you are in a hurry please select express postage as your shipping method.

Melbourne Metro: same or next business day

All other major capital cities: 2-5 business days

All other cities: 3-10 days

INTERNATIONAL POSTAGE

FREE when you spend $150 or more in one transaction after any discounts are applied.
New Zealand and Asia: $12.95 
USA: $14.95 
Rest of the World: $25 (no tracking)
Please read the below carefully.

All International orders are posted regular Air Mail with no insurance so if your parcel goes missing unfortunately we are not liable for it. We will have proof that it was posted but Australia Post are not much help when an international parcel gets lost in transit.

If you would like to upgrade your shipping to include tracking or express post please send us an email to discuss your options.

Please also note: that bulky or heavy orders will incur higher postage rates and we will contact you before sending your parcel.

INTERNATIONAL DUTIES AND TAXES
Customers are responsible for settling international duties and taxes where applicable.

DELIVERY TIMES
International delivery can take up to 3 weeks depending on location (please note that some countries apply taxes and duties on parcels. The parcel recipient is responsible for any and all such extra charges that are not within our control).

Please use the Australia Post delivery calculators below as a guide for delivery times.

LOSS OR DAMAGE OF GOODS
Goods will be dispatched using the delivery method specified. Once goods have been dispatched, your order is deemed to be filled. Threads for Boys takes no responsibility for loss or damage by the carriers of the goods.

Please note that in accordance with Australian consumer law we do not offer a refund for change of mind purchases or incorrect size unless the item is deemed faulty by the manufacturer/designer.

We hope you and your little guy love your new threads, but just in case you don't, Threads for Boys is more than happy to process a store credit for you.  Items must be sent back within 10 business days of receiving your items. To ensure a smooth and speedy process, please ensure you meet the criteria below. 

What is a change of mind?

• changed their mind and no longer want the product
• ordered the wrong product
• ordered the incorrect size.
• found the product cheaper elsewhere
• found a better product elsewhere
• were aware of the relevant fault before buying the product - for example, if the fault was written on the product's tag, or for online purchases, indicated in any photos or descriptions of the item online
• damaged the product by misusing it 
• used the product for a long time and the problem is as a result of usual wear and tear.

HOW TO RETURN
Email us at info@threadsforboys.com.au and let us know your order number, the item(s) you wish to return and the reason within 2 days of receipt. If eligible for a return, we will send you all the details you need to complete your return.

Please return all item(s) in a resellable condition (if you don't love it, someone else will). This means:

• Items have not been worn or washed
• There are no stains or smells on the item
• labels/tags are attached and the item is nicely folded back into its original  packaging 
• The item was not on sale

The cost of return shipping is not covered by Threads for Boys, and remains the customer’s responsibility, unless the product is faulty or the return is due to an error by Threads for Boys.

Once the item is received and inspected you will be issued with a store credit which will be emailed to you using the email address provided when you placed your original order. Store credits do not include any postage costs.

CAN I RETURN AN ITEM THAT WAS PURCHASED ON SALE? 
Items purchased during sale times or at a reduced RRP are deemed as final sales and cannot be returned for a refund or store credit, unless it is deemed as faulty. 

CAN I EXCHANGE?

Threads for Boys cannot provide an exchange, nor can we place items on hold for you. Please follow the above returns process. You can then use your store credit to place a new order.  If you are in a hurry to receive your replacement or are concerned about stock running out, we recommend ordering the new item before the return is processed.

HOW LONG WILL IT TAKE TO PROCESS MY RETURN? 
Please allow 3-5 business days for a return to be processed from the time we receive your order.

If you shop with PayPal, you may be eligible for their Refunded Returns service and PayPal will refund you the cost of sending items back, up to 8 times per year, to a value of $45 per eligible transaction. Click here to learn more.