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Shipping Information

COVID 19 - SHIPPING UPDATE

We are still shipping your parcles however please be aware that there may be significant delays due to the impacts of the pandemic. This is out of our control. 

There are still delivery delays to all international destinations because of the impacts of COVID-19, including due to airline capacity and in-country delivery impacts.

DELIVERY POLICY

Threads for Boys will endeavour to dispatch your parcel within 24 - 48hrs after you place your order. However, please be aware that actual delivery times will vary depending on where you live within Australia. You will receive a fulfilment email with tracking details once your order has been dispatched. We cannot guarantee a certain delivery date. During sale periods dispatch times may incur a slight delay due to the volume of orders we receive.

It is the customer’s responsibility to provide the correct shipping/delivery address for an order.  If the wrong delivery address is provided, Threads for Boys cannot offer reimbursement for this package.

Parcels that have been taken to a popshop collection point will only be held for 5 days, after this time they will be returned to Threads for Boys. You will be charged a reshipping and/or restocking fee.

Please note: Shipping days do not include public holidays or weekends and severe weather.  We are not responsible for lost or stolen packages or packages delayed in transit.

AUSTRALIA WIDE POSTAGE & HANDLING

FREE Regular Delivery for orders over $50 within Australia
$7.95 for REGULAR DELIVERY within Australia
$11.95 for EXPRESS DELIVERY within Australia

DELIVERY ESTIMATES

Please note that the below are only estimated times. We cannot control or guarantee your delivery to arrive before or on a specific date. If you are in a hurry please select express postage as your shipping method.

Melbourne Metro: same or next business day

All other major capital cities: 2-5 business days

All other cities: 3-10 days

Please note: Shipping days do not include public holidays.

ORDER TRACKING

Once you receive your shipping confirmation email you can track your order by clicking the link in the email.

INTERNATIONAL POSTAGE

FREE when you spend $200 or more in one transaction after any discounts are applied.
New Zealand and Asia: $12.95 
USA: $14.95 
Rest of the World: $25 (no tracking)
Please read the below carefully.

All International orders are posted regular Air Mail with no insurance so if your parcel goes missing unfortunately we are not liable for it. We will have proof that it was posted but Australia Post are not much help when an international parcel gets lost in transit.

If you would like to upgrade your shipping to include tracking or express post please send us an email to discuss your options.

Please also note: that bulky or heavy orders will incur higher postage rates and we will contact you before sending your parcel.

INTERNATIONAL DUTIES AND TAXES
Customers are responsible for settling international duties and taxes where applicable.

DELIVERY TIMES
International delivery can take up to 3 weeks depending on location (please note that some countries apply taxes and duties on parcels. The parcel recipient is responsible for any and all such extra charges that are not within our control).

Please use the Australia Post delivery calculators below as a guide for delivery times.

LOSS OR DAMAGE OF GOODS
Goods will be dispatched using the delivery method specified. Once goods have been dispatched, your order is deemed to be filled. Threads for Boys takes no responsibility for loss or damage by the carriers of the goods.

WE ARE OPEN AND SHIPPING | please allow for possible  delivery delays